You pay once on the first order and again on repurchase
Commission, transaction fees, and processing fees are charged per order, so every repurchase gets hit with another layer of cost.
TikTok costs keep rising
How do you keep the profit?
Bring repeat buyers back to your owned store
eLink charges only 0.5% for physical goods. Customers belong to you, not the platform.
1-on-1 advice based on your business model
Physical goods fee only 0.5%Customer and order data 100% belong to youMoMo · ZaloPay · VNPay · local paymentsZalo OA / Messenger helps repeat sales200+ countries and regionsPhysical goods fee only 0.5%Customer and order data 100% belong to youMoMo · ZaloPay · VNPay · local paymentsZalo OA / Messenger helps repeat sales200+ countries and regions
One old customer, platform fees keep coming back
These are the issues live-commerce teams in Vietnam run into again and again.
You found the customer, but cannot easily bring them back
Where the first order happens is usually where the customer and data stay, which makes follow-up hard.
Selling costs may keep rising
Category fees, transaction fees, and processing fees change with policy. Long-term profit is hard to forecast.
Customer acquisition cost gets counted twice
You pay for traffic once, then pay again just to reach the same customer later.
You want your own customers, but lack one system
Sales, promotions, customer storage, payments, and follow-up often require too many tools, leaving the data fragmented.
First use TikTok, then use eLink for repeat sales
No need to leave TikTok. Just stop the platform from charging you again for your old customers.
Bring repeat buyers back to your owned store · Physical goods only 0.5%
Use acquisition channels for the first order and your own store for repeat sales.
Customer / order data stays private
Member, order, and transaction data stay inside the system you control.
Bring TikTok buyers into your private customer system
Keep the connection alive through parcels, after-sales, or Zalo.
Continue follow-up through Zalo OA + Messenger
Push livestream schedules, sale reminders, and repeat-sale offers to old customers.
Watch, buy, flash sale, and points in one place
All the ways to boost repeat sales run inside one system.
Local payments in one system
Supports MoMo, ZaloPay, VNPay, and common Vietnamese payment methods.
Put repeat orders back on eLink and keep more profit and data
For the same repurchase order, where it lives decides your profit and your control.
The same old-customer repeat order
Still transacting on the platform
Move it to your eLink store
Physical goods fee
Most categories are around 15%–22%
Only 0.5%Savings
Customer / order
Belongs to the platform, hard to move
100% belongs to youPrivate
Repeat-sales path
You need to buy traffic every time
Direct Zalo follow-upEasier
Control
The platform decides fees and rules
Your store, your decisionMore control
* Platform fees vary by platform, category, and policy. The 15%–22% range is only for reference. eLink fees exclude payment fees and service plans.
One store for both new orders and repeat orders
Capture current traffic, keep post-purchase customers, and earn commission when they share.
01 / OWNED STORE
Send traffic to your own store to close the order
Attach one link to video, livestream, ads, or messages. Customers browse and pay directly in your store.
- Own domain and brand look
- Manage products, orders, and inventory
- Display VND and support Vietnam local payments
Path from social channels to the eLink storeeLink
01A / HOW IT WORKS
From one click to one order
You keep creating content and running ads as usual. eLink handles the store and order side.
Sales page
Create home pages, product pages, and campaign pages.
Livestream
Attach products and offers to live sessions.
Promotions
Create coupons, group buys, and bundles.
Reports
View revenue, order sources, and best sellers.
02 / REPEAT SALES
Turn a one-time buyer into a returning customer
Every order creates a customer profile. You know who bought what and can serve each group better.
- Save customers and purchase history
- Groups, tiers, points, and benefits
- Track repeat purchases and customer value
02A / CUSTOMER DATA
Know which customers are new and which come back often
Information, orders, spend, and benefits all live in one profile.
Customer profile
View info, orders, and total spend.
Customer grouping
Group by source, product, or latest purchase.
Member benefits
Set tiers, points, and exclusive offers.
Repeat-sale tracking
See repeat rates and customer value.
03 / SHARE & EARN
When customers share, every order earns commission
Each person gets a unique link or QR code. When an order comes in, the system records the referrer and commission amount automatically.
- Unique link and QR for each person
- Automatic order-source attribution
- Tiering and commission statements
03A / COMMISSION FLOW
Set the commission once and the system tracks every order
Use it for friend referrals, partners, KOLs, or agents.
Add promoters
Each person has their own account and code.
Send a link or QR
Share through messages, posts, or livestreams.
Orders are tracked automatically
Orders are tied to the right referrer.
Reconcile commissions
Export statements and track payouts.
You can configure
- Commission by product or group
- Single-level or multi-level distribution
- Valid order recognition rules
A fit for teams that already have traffic
DTC brands
Want a store and customer data they can manage themselves.
Livestream teams
Want viewers to buy immediately and keep referrers easy to manage.
Independent sellers
Already running ads or social channels and want more orders.
Agencies & service providers
Want to build stores, distribution, and memberships for multiple clients.
They have already taken back profit from repeat buyers
A smooth setup: community, livestream, offers, and member care.
TikTok is great for new traffic, but repeat orders kept getting charged by the platform. After moving old customers back to an owned store, profit on the same orders improved clearly.
Ms. TranFounder of a personal-care brand
Now the customers and data are all in our system. Whenever we run an offer, we just notify people through Zalo instead of buying traffic again from scratch.
Mr. TuanCross-border seller
Community, livestreams, flash sales, and member points can all run together. Customers come back more often now.
Ms. LinhBeauty shop owner
Get the Free Plan
eLink will recommend the right way to capture orders, keep customers, and build sharing growth for you.
1-on-1 needs diagnosisDemo using real scenariosSuggested rollout path
SCAN ZALO QRAdd an eLink sales consultant
Scan with your camera or Zalo to start a conversation.
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You already have new customers,
now it's time to keep profit from old ones
Physical goods only pay a 0.5% platform fee, your customers and data stay yours, and eLink supports the repeat-sales plan.
Get the Free Plan